1. How do I choose the right size?
Use our size chart on each product page to find the best fit. We recommend measuring your child’s foot to match the most accurate size.
2. How long does shipping take?
Standard shipping usually arrives within 3–7 business days after your order is processed.
3. Do you ship internationally?
No. At this time, we only ship within the United States.
4. What is your return policy?
We accept returns of unworn, unused items within 30 days of delivery. See our Return & Refund Policy page for details.
5. Are these shoes suitable for sports and everyday wear?
Yes. Our designs focus on comfort and durability, making them ideal for running, sports, and daily activities.
6. What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment options during checkout.
7. How can I contact customer support?
Send us an email at info@jshoesusa.com or visit our Contact Us page.